The Happy Heart • 3124 Brother Blvd Suite 108, Bartlett, TN 38133 •

The Happy Heart Returns/Exchange Policy

  • An item is only eligible for return within 7 calendar days of purchase.
  • Items must not be worn, used or tampered with and must be placed into their original packing.
  • Please include a copy of the invoice/packing slip sent to you at the time of delivery along with a note on why the merchandise is being returned.
  • Holiday items are non returnable and non refundable unless damaged which must be reported within 3 days.
  • Damaged items MUST be reported within 3 days of receiving the goods.
  • Customized apparel is nonreturnable.
  • Original Shipping is not refundable.
  • Refunds are processed within 10-15 business days of receiving your return. We will send you an email confirmation when your return has been received and the refund has been issued.
  • We do not do exchanges, so if you’d like to order a different size, color or product, please return for a store credit and then place a new order online.
  •  How to Make a Return?

    Please email us at info@happyheartshop.com or call us at 901-867-3703. We are open Tuesday-Saturday from 10:00 AM-5:00 pm CST.

    You must include a copy of the invoice/packing slip sent to you at the time of delivery along with a note on why the merchandise is being returned.


    Return Address

    The Happy Heart

    3124 Brother Blvd. Suite 108

    Bartlett, TN 38133